Return and Refund
Return and Refund Policy
At Blooming Yellow, we take great pride in the quality and craftsmanship of our garments, including T-shirts, sweatshirts, and other apparel. Each item is carefully inspected before being shipped to ensure it meets our high standards. However, in the unlikely event that you receive a product that is damaged or has printing issues, we are happy to offer a refund under the following terms:
1. Refund Eligibility
We understand the importance of receiving a product that meets your expectations. Refunds are available under the following conditions:
- The product is damaged (e.g., torn fabric, broken seams).
- The product contains printing defects (e.g., misaligned design, fading ink).
- Incorrect sizing or fit.
- Preferences regarding fabric quality or colour.
For a smooth refund process, we highly recommend recording a video of the unboxing or unwrapping of the package. This will help us verify any issues and expedite your refund request. Please ensure all original packaging is retained for review.
We truly appreciate your understanding and are committed to ensuring your satisfaction.
2. Requesting a Refund
To request a refund, please contact us within 7 days of receiving your order, providing detailed photos of the defect. Once we verify the issue, we will process the refund as quickly as possible.
3. Return Shipping
If a refund is approved due to a damaged or defective item, we will provide instructions for returning the product. Return shipping costs will be covered by us in cases of verified defects.
4. Important Notes
- We encourage all customers to review the sizing charts and product descriptions carefully before making a purchase to avoid sizing issues.
- All refund requests will be reviewed on a case-by-case basis, and our team reserves the right to deny refunds that do not meet the eligibility criteria mentioned above.
We appreciate your understanding of these policies, which are designed to ensure a fair and consistent experience for all customers. Should you have any questions or concerns, please feel free to contact us.
Thank you for choosing Blooming Yellow.